Terms of Service

1. About Alif Visa

Alif Visa (Alif Visa) is a private visa assistance company registered and operating from the United Kingdom at Office 1349, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom. We are not a government department, embassy, consulate, or visa decision-making authority. We help customers prepare and submit visa applications and related travel documentation where our services cover the relevant route.

2. Acceptance of terms

By accessing our website, creating an account, or purchasing a service, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

3. Our services

We provide document checklists, application preparation, optional travel services, and status tracking through our platform. We do not guarantee visa approval, processing times, or appointment availability. All immigration decisions are made solely by the relevant authority.

4. Your responsibilities

• Provide accurate, complete and truthful information
• Upload genuine documents that belong to you or your travellers
• Respond promptly to requests for additional information
• Ensure you meet eligibility requirements before applying
• Keep your account credentials secure

5. Fees and payment

Government or visa-centre fees and our service fees are shown separately before you pay. Optional add-ons are itemised at checkout. Prices may change when authorities update their fee schedules; the price shown at the time of payment applies to that transaction.

6. Cancellations and refunds

Refund eligibility depends on the stage of your application and whether third-party fees have already been paid on your behalf. Please see our Refund Policy for full details.

7. Limitation of liability

To the fullest extent permitted by UK law, Alif Visa is not liable for visa refusals, delays caused by authorities, travel disruptions, or losses arising from inaccurate information you provide. Our liability for any claim relating to our services is limited to the service fees you paid for the relevant application, except where liability cannot be excluded by law.

8. Intellectual property

Content on this website, including text, design and branding, is owned by or licensed to Alif Visa. You may not copy or reuse it without our written permission.

9. Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your statutory rights as a consumer.

10. Contact

Questions about these terms: info@alifvisa.com.